Support Page

 

Welcome to Burger It Studio Support

Need help stacking the perfect burger? We’re here to assist with gameplay issues, bugs, and feedback.

1. Common Issues & Solutions

Game Not Launching

If the game does not start:

  1. Restart your device
  2. Update to the latest iOS version
  3. Close background apps
  4. Reinstall the game

Game Crashing or Freezing

Try the following:

  • Restart the game
  • Ensure sufficient storage
  • Update to the latest version
  • Restart your device

Performance Issues

For smoother gameplay:

  • Close unused apps
  • Free up storage
  • Use a supported device

2. Frequently Asked Questions

Is Burger It free to play?

Yes, the game is free to download and play.

Does the game collect personal data?

No personal information is collected. Only anonymized gameplay and device data.

Why did my progress reset?

Progress may reset if the game is reinstalled or played on another device without cloud saving.

How do I report a bug?

Please email us with:

  • Device model
  • iOS version
  • Description of the issue
  • Screenshots or recordings (if possible)

3. Contact Support

For assistance:

📧 Email: support@burgeritstudio.com
🌐 Website: https://burgeritstudio.com
⏱ Response Time: 24–48 hours

4. Feedback & Suggestions

We welcome ideas for:

  • New burger ingredients
  • Gameplay mechanics
  • Difficulty tuning
  • Visual improvements

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Privacy Policy

  Last Updated: December 2025 1. Introduction Burger It Studio (“we”, “our”, or “us”) develops and publishes the mobile game Burger It , a casual stacking game where players balance falling burger ingredients to build the tallest burger possible. We value your privacy and are committed to protecting your information. This Privacy Policy explains what data we collect, how it is used, and your rights when using our game on iOS devices. By downloading or using the game, you agree to this Privacy Policy. 2. Information We Collect 2.1 Gameplay Data (Non-Personal Information) We may collect anonymized gameplay data such as: Score and burger height Number of ingredients stacked Balance duration and failures Session length and frequency Player interactions and timing accuracy This data helps us improve gameplay balance and user experience. 2.2 Device & Technical Information To ensure performance and stability, we may collect: Device model and hardware type ...
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